Returns & Exchanges at Saeed Jewelry

We want you to treasure your fine jewelry pieces; however, if you are not completely satisfied, we offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-engraved pieces and bespoke commissions are final sale and cannot be returned.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to request a Return Merchandise Authorization (RMA) number.

2

Secure Your Shipment

Place your jewelry in its original velvet box and protective shipping carton, ensuring the security seal remains intact for a full refund.

3

Affix the Prepaid Label

Download and print the insured shipping label provided via email and attach it securely to the outside of your package.

4

Inspection and Refund

Once our gemologists verify the item's condition, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing